1 Concepts and responsibilities
Exteso Sagl (hereinafter referred to as the "Organizer") is the organizer of Voxxed Days Ticino, an international conference for software developers. The event is held annually in Lugano. General information is available on the Organizer's website at https://voxxeddays.com/ticino15/.
2 Contract conclusion and online orders
When completing an online order the participant must accepts these General terms and conditions (GTC). The order has to be paid by credit card payment. Payment by invoice can be arranged on-request and must be paid at least 30 days before the conference.
2.2 Acceptance of online orders
The Organizer shall send an electronic acknowledgement to the participant's email address as specified at the time of the order. The contract comes into effect once the participant receives the confirmation sent by the Organizer.
2.3 Erroneous deliveries of online orders
If there is a discrepancy between the online order of the participant and the confirmation of the Organizer sent by electronic means, the participant shall be required to contact the Organizer within three working days. The same applies if no confirmation has been received.
The prices on the https://voxxeddays.com/ticino15/ website are inclusive of value added tax. The Organizer reserves the right to adjust prices on his website at any time.
Payment for tickets is made exclusively by debiting the credit card (Euro Card / Master Card, Visa) specified during the ordering process.
5. Ticket exchange or returns
Tickets may not be returned. The Organizer accepts no liability and will make no reimbursement if the participant fails to arrive at the event, in particular, as a result of illness, natural disasters, terrorist attacks or military action. The ticket purchaser is personally responsible for taking out cancellation insurance to cover such eventualities.
5.2 Postponement or cancellation of the event
If the the venue is changed or the event postponed or cancelled, tickets remain valid for the new date or venue irrespective of the reasons for the change. Tickets may not be returned.
6. Obligations of the participants when attending an event
It is prohibited to make sound and/or video recordings of any kind. With the purchase of a ticket, the participant acknowledges the safety, access and other rules of the Organizer. He also accepts that he can be excluded from the event without compensation should he fail to comply with these rules.
7. Disclaimer of liability
7.1 Liability in connection with hotel bookings
The Organizer shall not be liable for damages, losses or claims in connection with the organization and execution of hotel bookings via Lugano Turismo or other direct bookings. This includes the liability for any direct, indirect or consequential damages. The provisions of the relevant booking partner shall apply for hotel bookings.
7.2 Liability in connection with event services
The Organizer shall not be liable for damages, losses or claims in connection with the organization and execution of the event, in particular, due to event cancellations, including any direct, indirect or consequential damages.
7.3 Liability concerning the use of the Internet
The Organizer strives to ensure that the information provided on the website https://voxxeddays.com/ticino15/ is complete, correct and up-to-date. The Organizer makes no guarantee that the information on its website is correct, complete and up-to-date and accepts no liability for any resulting damage or loss. In addition, the Organizer shall accept no liability for damage to the participant's computer system as a consequence of using the website https://voxxeddays.com/ticino15/ and, in particular, shall not be liable for damage as may be caused to the Ticket Purchaser's computer system by malware, such as viruses, worms and Trojan horses.
8. Liability of the participants
Swiss statutory liability provisions shall apply.
9. Data protection
For the smooth running of its ticket selling operations, the Organizer requires basic information such as the name, address, telephone number and e-mail.
To increase security participant credit card details ("customer data") are directly sent to the payment gateway (stripe.com) and are never visible to any of the Exteso Sagl servers. Payment is then confirmed through a transaction token.
The Organizer processes customer data in accordance with Swiss data protection legislation.
The Organizer processes, uses and stores customer data, to the extent necessary for the provision of its services to safeguard technical and operational reliability, to make its website available and to maintain it, and to issue invoices and collect payments.
The personal information may also be used for networking at the event, so that participants can get in touch with each other.
In addition to customer data, the Organizer also stores information on order and delivery dates for internal order control purposes.
10. Change of the General terms and conditions (GTC)
Exteso Sagl reserves the right to change the GTC at any time.
11. Use of the Voxxed Days Ticino website
The entire content of the Voxxed Days Ticino website is protected by copyright and is if not provided otherwise the sole property of Exteso Sagl. Content may not be reproduced (in whole or in part), distributed, transmitted (electronically or by other means), modified, linked or used for public or commercial purposes without the prior written consent of Exteso Sagl.
If any provision of these General terms and conditions should become ineffective or unenforceable in whole or in part, the effectiveness and enforceability of the remaining provisions of the GTC shall remain unaffected thereby. In this case, the parties shall replace the invalid or unenforceable provision by an effective and enforceable provision, which comes closest to achieving the business purpose of the void provision. The same shall apply to any omissions to these GTC.